Support.

How to get help, what to include, and where a report should go — issue, discussion, or a private security report.

Relay is alpha and unaccredited
Releases are pre-release versions on the 0.1.0-alpha.N → -beta.N → -rc.N → 0.1.0 ladder. The wire protocol between hub and node, the on-disk state layout and the CLI surface can all change without a deprecation period; /v1 tracks the OpenAI shape and is the most stable thing here. Nothing is accredited or covered by a compatibility promise.

Start with relay doctor

bash
relay doctor                       # this machine
relay doctor https://hub:8383      # and whether it can reach that hub

It checks the things that actually go wrong: whether a GPU was found, whether llama-server and rpc-server resolve and match the build relay expects, whether the sandbox is available, whether this machine has joined a pool, and whether TLS to the hub and to /v1 works.

Most reports resolve to something doctor already prints, so paste its output first.

Where to ask

Something is broken, or behaves unlike the docsOpen an issue
A question about how relay worksOpen a discussion
A security problemNot a public issue — report it privately, see Security.

docs/KNOWN-ISSUES.md covers the surprises that are deliberate — third-party mDNS browsers not seeing a hub, sharding being slower than one card that fits, caps that warn instead of deleting. Worth a look before filing.

What to include

IncludeDetail
relay doctoroutput, and relay status if a pool is running
relay versionthe exact version
Expected vs. actualwhat you expected, and what happened
Machinewhich machine it happened on — hub or node, and what GPU

Logs go to stderr. Under systemd that is journalctl --user -u relay -n 200; in the foreground it is already on your terminal.

Prompt text is never logged
Log output is safe to paste, but check for hostnames or model names you would rather not share.

What this is

relay is pre-1.0 and maintained by a small team. Issues get read. Not every one gets fixed quickly, and a clear reproduction is the difference between a fix and a thread.